Please NOTE: We send out 1st class by RM tracked 24 and Royal Mail does not guarantee they will deliver the next day. So we do not take responsibility that tracked 24 will reach you the next day, and no refund can be given on the postage costs.

If you are in a rush to receive the items please order in advance as we send out parcels within 3 days, and please allow 3 -5 days for 2nd class and 2-3 days for 1st class.

Postage is FREE over £50 (2nd class)

Delivery only £5.99 - 1st class ( Spend £50 and get 1st class delivery for £2)

2nd Class Postage - £3.99

Please NOTE: We send out 1st class by RM tracked 24 and Royal Mail does not guarantee they will deliver the next day. So we do not take responsibility that tracked 24 will reach you the next day, and no refund can be given on the postage costs.

Please allow up to 5-7 working days for your items to reach you. We are happy to send any items to any European countries for an extra postage cost (please email for details).

Please order items in advance if you are in a rush as we are very busy during September , October and November as these are very busy months and can take up to a weeks for delivery.

Most of our products are dispatched within 2 to 3 working days but can take up to 5 days after receiving your order. During peak periods ( September - December) please allow enough time as we are very busy and it may take longer to send out orders and Royal Mail takes longer to deliver too.

Happy Crafting!

All crafters love are products and keep coming back but if you are not happy with any of the products please send it back for a full refund within 14 days in a re-saleable condition.

Returns:

If you are unhappy with any of our products, you can return them within 30 days of your purchase. Your statuary rights are not effected. We may charge a restocking fee if the items are returned after 14 days according to the distant selling government guidelines.

Please return the items to 

Homecrafts Returns
Unit 5F
Bestwood Business Park
Bestwood Village
Nottingham
NG6 8TQ

If an item is faulty, please contact us by email with a picture if possible and we will either send a replacement or a refund. We may want the item back if we need to log a complaint to RM if damaged in transit or our supplier if its faulty.